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 Requesting Emergency Services |
| Calling in reports |
Dial 112 for crimes and accidents |
Dial 119 for fire and rescue |
| System |
- Automated system through which police mobilize with needed personnel and equipment as quickly as possible
- When a report is filed with 112, the closest police box will mobilize to take action as early as possible.
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- System for reporting fire, and requesting rescue or ambulatory assistance, allowing fire department or ambulance to mobilize as quickly as possible.
- When report called in at 119, the closest fire house is mobilized to the scene to take the necessary action as soon as possible. |
| Method |
- Report immediately the sighting or involvement in any criminal activity.
- Describe when, where, and how harm has occurred. Describe suspect’s appearance, belongings, physical characteristics, number of people, direction of flight, and your address and telephone number.
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- Report precise location and type of fire, nad your telephone number.
- Nature of emergency should be described in full, for example whether elevator accident, building collapse, gas explosion, etc, including whether there are persons in need of urgent medical care. |
Convenient
and
positive aspects |
- Calls may be made with no prefix.
- Calls to 112 may made from mobile phones also with no prefix.
- Public telephones do not require money for connection to these emergency numbers.
- Calls to 112 are dealt with by computer, so they are faster than dialing directly to police boxes or police stations. |
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• Call 119 and ask for ambulance or rescue vehicle.
• Do not panic, and speak clearly.
- Since fire houses have both ambulances and fire trucks, begin by stating whether the event is a “fire”(hwajae) or whether “ambulatory assistance” (gugeup) is what is needed.
• Sample Q&A for requesting ambulance
Q : Is this a fire or medical situation?
A : Medical
Q : What’s the situation?
A : There’s been a traffic accident. (Describe in detail.)
Q : Where are you located?
A : I’m in the street in front of the Royal Building, located behind the Sejong Center for the Performing Arts, in the Gwanghwamun area of Jongno-gu. (Speak slowly and clearly.)
Q : What’s your telephone number?
A : 011-301-4768.
• Things to Remember
- Ask for an ambulance if there are people in need of urgent or serious medical attention. Ambulances are free. Refrain from using them if the injuries are light enough to be driven in your car or by taxi.
- While waiting for the ambulance to arrive, prepare needed items such as health insurance card and cash, and make yourself visible when you hear the ambulance approaching.
- Inform rescue workers of whether the injured individual has a personal doctor or is receiving hospital treatment. |
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Daejeon Life
Services
